We create websites and AI solutions that improve service, sales and communication.
A website, AI and integrations can work together, helping the customer find an answer, understand your offer and move smoothly to the next step.
We design AI solutions that use company information, structure enquiries and guide the customer towards the right action.
We design websites that present your offer, make information easy to find and open the path to the next step.
We connect the website and AI with selected company tools after reviewing their technical capabilities.
They describe what they are looking for, ask a question or choose part of the offer.
It displays information and leads to a form, conversation or the right process.
It can ask follow-up questions, recognise the topic and clarify what information the customer needs.
Answers are based on the offer, knowledge base, service rules or, after integration, available time slots.
Depending on the implementation, they move on to contact, booking or a team member who receives the collected information.
AI can be used in almost every industry, from local services and construction to real estate, hotels and e-commerce. Here are examples of how it can support business in practice.
The customer reviews many offers but does not know which ones match their budget, location and planned purchase timing.
The solution can collect the criteria and compare them with an approved offer database.
Property presentation or contact with an adviser.
The adviser receives the customer preferences and a list of relevant offers.
The guest is looking for information about rooms, packages, stay rules or dates.
The solution can use property information, collect stay details and, after integration, check dates.
Booking or contact with reception.
The team receives a more complete enquiry and less often needs to collect basic information later.
The customer does not know which service to choose, what information to provide or how to prepare for the visit.
The solution can present services and collect organisational information without diagnosing or making medical decisions.
Appointment booking or contact with a team member.
Reception receives a better prepared enquiry with fewer missing details.
Every project has a different scope, so first we get to know the company, its customers, data and tools. Only then do we define what is worth building and connecting.
We review the offer, the service process and recurring tasks, and identify areas that need structure.
We define the roles of the website, AI and tools, the data needed and the moment when the case is handed over to a team member.
We build the agreed scope of the website, AI and integrations within the possibilities of the systems used.
We test how the solution works, launch the project and agree what should be monitored, improved or developed further.
Tell Marcus about your company, needs and idea. The answers help structure the assumptions and prepare DCS Studio for the first conversation.
Start a brief with MarcusA standard chatbot usually works with simple rules or prepared answers. An AI solution can use selected company information, recognise the topic and ask follow-up questions. Its tasks, sources and the moment of handover to a human should be designed and tested in advance.
Yes, if its structure and technical capabilities allow it. Sometimes a form, a new path or a module is enough; sometimes a partial rebuild is needed. We make that decision after analysing the whole website, the mobile version, the project goal and planned integrations.
Connections can include CRM, calendar, email, forms, an offer database or a booking system. Not every tool provides the technical access needed. Before defining the scope, we review the systems, how information is stored and which tasks are worth connecting.
Yes, from selected and current sources, for example the offer, service rules, documents or a knowledge base. After integration, this may also include information that changes over time, such as available time slots. The scope of sources and permissions is defined for the specific task.
It depends on the scope, the preparation of materials, the number of scenarios, integrations and the capabilities of the systems used. Extending a website requires a different schedule than a project using several sources. We define a realistic timeline after understanding the company and jointly approving the scope of work.
You can start with a Marcus brief or write directly. Briefly describe the company, the current way of working and the problem to solve. After reviewing the enquiry, DCS Studio may come back with questions or suggest a stage suited to the project.
Write to us directly or start a brief with Marcus AI Guide. Choose the option that works best for you.